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Help & Support Help & Support

Welcome to the Help & Support page from On this page, you will find, among other things, a contact form with which you can quickly and easily contact us.

Are you having problems with accessing your account, creating an account, or are you may be having some difficulties with purchasing credits for a live show? Then please do not hesitate at any moment and feel free to contact us at any time. Here at, We take great care of our Customer service, and therefore we do our best to keep all of our customers as happy as possible. After filling in the contact form, you can be sure that we will help you as quickly as we can.

We strive to reply to everyone as soon as possible. With that said, you can expect us to react to your message within 8 hours after filling in the contact form.

When you do not have the time to wait this long for us to reply, we kindly advise you to take a good look at our "Frequently Asked Questions" page. It could be very well possible that you will find a fitting solution there for any of your problem(s).

When you already have an account with us, you may also contact us through the live helpdesk/support chat. The live support chat is available every week from Monday till Friday from 9:30 till 13:00 and from 14:00 until 17:00.

You can only access the support chat from within the members' area where you land after you have successfully logged into your account. Click Here for more information on how to access the support chat.

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